Spa Boutique and Retailing is Key

Retailing is essential for the profitability of your spa, guest satisfaction and retention.  Because of the compensation models typical in the spa and salon industry, services will not generally be as profitable as retail sales.  Services, therefore, should be viewed as the driver for your retail sales.

Unfortunately, most spas are not operating under these principles, and it is common for retail sales to make up less than 10% of gross revenue.  We can help change that.